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What Your Tone of Voice Is Saying (Even When Your Words Are Polite)
“I’m fine.” Three words. Three completely different meanings, depending on how you say them. You already know the difference. The neutral “I’m fine” that actually means you are fine. The over-bright “I’M fine” that means please notice that you are not. The slow, weighted “I’m...fine” that means we are about to have a conversation, and it is going to be a long one. The words on paper are identical. The tone tells the entire story. And tone is doing more of the talking than mos
3 days ago6 min read
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