Poised &
Professional
Signature Etiquette & Presence Training for Modern Professionals
In today’s professional world, how your team shows up matters — in every meeting, email, handshake, and conversation. Whether they’re connecting with clients, leading presentations, or navigating day-to-day interactions, your employees represent your brand at every level.
Poised & Professional™ is our signature etiquette and presence training for modern teams — designed to build confidence, communication, and credibility where it counts.
Explore three high-impact training experiences tailored to your team’s goals, industry, and level of leadership — from emerging professionals to senior executives.
Tailored Training Paths for Every Level
1
The Foundation
Workplace Etiquette & Everyday Professionalism
Perfect for entry-level team members, interns, and frontline employees who interact with clients or represent your brand in everyday moments.
We’ll cover the essentials:
-
First impressions & introductions
-
Appearance & dress code confidence
-
Communication across email, phone & virtual platforms
-
Body language & posture at work
-
Teamwork, boundaries & professional behavior
-
Handling challenges & conflict with poise
2
The Executive
Leadership Presence & Client-Facing Etiquette
Ideal for managers, senior staff, and high-level professionals who represent your brand in leadership and client-facing roles.
We’ll cover strategies for:
-
Executive presence & personal branding
-
Public speaking & presentation impact
-
Networking & relationship-building
-
Strategic communication & negotiation
-
Giving and receiving feedback
-
Navigating high-level business interactions
3
The Table
Dining Etiquette & Business Entertaining
Designed for client-facing professionals, sales teams, and executives who attend or host business meals.
We’ll cover the essentials of:
-
Formal dining etiquette & place settings
-
Hosting vs. guest responsibilities
-
Wine, toasting & cocktail etiquette
-
Table conversation & small talk
-
Navigating awkward dining moments
-
Cultural & international dining considerations
Frequently Asked Questions
Get clarity on session types, scheduling, and customization options.
1
What’s the difference between a half-day and full-day training? Half-Day (3–4 hours) covers all core concepts in a fast-paced, high-impact session. It’s best for teams needing a strong foundation in professional etiquette and is ideal for smaller teams or those with limited time. Full-Day (6–8 hours) includes deeper discussions, hands-on practice, real-world scenarios, and time for role-play, Q&A, and coaching. It’s best for teams looking for a more immersive, lasting transformation.
2
Do you offer virtual training sessions? Yes! All of our trainings can be delivered virtually or in person. We’ll work with your team’s preferences and time zones to create a seamless experience.
3
Can we choose the topics we want to cover? Absolutely. Our programs are designed to be flexible — you can select the topics most relevant to your team. We also provide a curated topic list to help spark ideas and customize your ideal session.
4
Can we schedule a training shorter than 3 hours? We’re happy to tailor the schedule to your team’s availability. However, for shorter sessions, we recommend limiting the number of topics covered — ideally no more than 3–4 per hour — to ensure clarity and impact.
5
Do you travel to our location? Yes! We offer on-site training and travel to your office, event, or preferred venue. Travel rates may apply depending on location.